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Sears Online Complaint - Sears won%u2019t refund my money but have the returned product - Kenmore Elite Gas Dryer
Sears Online Complaint

Sears Online Complaint

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Sears won%u2019t refund my money but have the returned product - Kenmore Elite Gas Dryer


Caution!! I was sent this dryer by mistake from Sears online . I was told it was the matching dryer for the washer I was ordering. When I got the delivery, it clearly wasn%u2019t the right one. The delivery people said that Sears Online does that all the time. Trying to send that dryer back and get a refund has been nothing short of a nightmare. Long story, short, they picked up the dryer and told me to expect a refund in 7-10 days. It%u2019s day 10 and I haven%u2019t received my refund. I called and they HAVE NO RECORD OF IT BEING PICKED UP! Luckily I took pictures since I have learned how incompetent they are. Please save yourself the headache and buy elsewhere. After researching it further, I have realized that my situation is not unique. 


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